Privacy policy

Respecting privacy and protecting personal information are essential to us. Through this Policy, we are committed to protecting such information in accordance with applicable laws.

To ensure this protection, IMMO ALLIANCES GROUPE and its subsidiaries undertake to collect, process and share information that can identify an individual only when that individual has consented, unless permitted or required by law, in which case your consent will not be necessary.

The purpose of this Policy is to inform users of the reasons and manner in which IMMO ALLIANCES GROUPE and its subsidiaries, or any person acting on its behalf, will collect and use their personal information. It is intended to be written in plain language to ensure informed consent from users.

For the purposes of this Policy, "personal information" means any information about an identifiable individual or that can be used to identify an individual. Where possible, we will anonymize, pseudonymize and/or aggregate such information so that it no longer identifies a person.

This Policy takes effect on June 25, 2026.

We are committed to obtaining consent before collecting an individual's personal information. Consent may be explicit or implied and may be provided directly by the individual or by their authorized representative.

We favour obtaining explicit consent, whether verbally, electronically or in writing. However, implied consent may reasonably be inferred from a person's action or inaction. For example, providing a name and address to receive a publication, or a name and phone number to obtain an answer to a question, is considered implied consent to the collection of information containing personal information. In determining the appropriate type of consent, we consider the sensitivity of the personal information involved, the purposes for which it is collected and the reasonable expectations of a person in a similar situation.

If we wish to use personal information for a new purpose, we will describe the intended use and request consent again.

It is not always possible, particularly in the context of a government request, to obtain an individual's consent to collect, use or disclose their personal information. We undertake never to disclose such information other than in accordance with this Policy, unless required or permitted by law.

The information collected is in accordance with the purposes and objectives set out in this privacy policy.

Here are some of the reasons we collect your personal information:

• To provide services: We will collect and process the data and information necessary to fulfil our mission and contractual obligations.
• To maintain and improve these services: Data collected during your interactions with our services may be used to analyse and improve how our services operate.
• To develop new services and for AI: Collected data may be used in a research and development context to offer new services to our users, including through advertising and marketing messages. In addition, collected and aggregated data may be processed by algorithms using artificial intelligence.
• To offer personalized services: The collection and analysis of data generated by your interactions with our services allow us to develop and create services that are relevant and best meet your expectations and those of our clients, including by providing adaptation measures for clients who need them.
• To evaluate service performance: Data is collected to obtain information about both the advantages and disadvantages of our services in order to evaluate and resolve them if necessary. This allows us to ensure the quality of our services.
• To protect the privacy of our users: The data collected enables us to verify identity and protect the privacy of individuals who communicate with us by phone, electronically or otherwise.
• To satisfy legal obligations: Data is collected to satisfy obligations arising from laws, regulations or international treaties.

IMMO ALLIANCES GROUPE and its subsidiaries may collect personal information in various forms, but will do so only through lawful means and solely for the necessary purposes that have been disclosed to you, as described in this Policy, or when permitted or required by law.

The personal information collected, as well as its sensitivity, may vary depending on the context in which the interactions between you and IMMO ALLIANCES GROUPE and its subsidiaries occur. This is why we must first and foremost inform you of the nature of the personal information we use.

We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to:

• Name and contact information. First and last name, email address, mailing address, phone number and other similar data used to communicate with you.
• Identity credentials. Passwords, password hints and other similar security information used to identify you and access your account.
• Demographic data. Data about you such as your age, gender, country and preferred language of communication.
• Interactions. Data relating to your use of the websites, platforms and tools we create. This is data you provide in order to use the products. In other cases, such as error reports, it is data we generate.

Other examples of interaction data we collect include:

• Text, input and handwriting data. Text, input and handwriting data, as well as any related information.
• Location data. Data, which may or may not be precise, about the location of your device. For example, location data may be collected from a device's IP address or from your account profile data that indicates with less precision where you are located, such as a city name or postal code.
• Other data. Other data provided when you use our website, including data from Google Analytics.

To provide our services. We use data to operate our services and provide you with rich and interactive experiences.

IMMO ALLIANCES GROUPE and its subsidiaries attach the greatest importance to the security of your personal information and undertake to process it in accordance with industry norms and standards, solely for the purposes for which it was collected as described in this Policy or in a specific notice to that effect. Nevertheless, absolute protection is impossible given the inherent security limitations of transmission over the Internet. Information transmitted to us is therefore ultimately at the user's own risk.

IMMO ALLIANCES GROUPE and its subsidiaries ensure that all personal information in their possession is as accurate, current and complete as necessary for the purposes for which it is used.

You have the right to request access to your personal information for verification purposes and to request a correction if it is inaccurate. If you believe your personal information is inaccurate or if you wish to access your personal information, you may submit a request using the contact information provided at the end of this Policy.

To the best of our ability, we will provide you with timely access to your personal information. However, for security purposes, we may need to verify your identity.

There may be circumstances in which we are unable to give you access to your personal information. In particular, where access could lead to the disclosure of another person's personal information and that person refuses to consent to such disclosure, or where legal restrictions apply. Should such a situation arise, we will inform you of the reason why we cannot give you access to your personal information.

If your request concerns data appearing on third-party web pages or platforms, please contact those third parties directly.

We do not share your personal information with companies, organizations or individuals outside IMMO ALLIANCES GROUPE and its subsidiaries, except with our authorized suppliers and partners who need access to the information for the purposes set out in this Policy and within its limits, as well as in the following cases:

• With your consent.
• To present your file to a client who shows interest in using your services, in accordance with this privacy policy, with a level of data security at least equivalent to our own and in compliance with any other appropriate security and confidentiality measures.

For legal reasons: We transmit personal information outside our company if access is necessary to comply with applicable laws and regulations.

IMMO ALLIANCES GROUPE and its subsidiaries undertake not to sell or rent your personal information to any third party.

IMMO ALLIANCES GROUPE and its subsidiaries may use cookies, web beacons, tracking pixels, log files or other technologies to collect certain personal information about visitors to our websites, as well as recipients of our newsletters, invitations and other communications. Cookies are pieces of information transmitted by the server to the browser during a website visit that uniquely identify the current connection. This data may include information such as your Internet address (IP), browser type, browser version, the pages of our site you visit, the time and date of your visit, time spent and other statistics.

The cookies used are designed to retrieve the search history associated with the session, to facilitate the user's online browsing experience. It is important to know that enabling cookies may, depending on the configuration chosen, allow other servers to place cookies on your system. You can set your browser parameters to inform you of the presence of cookies, giving you the option to accept or decline them.

Please note that our website may contain links or references to third-party sites. This Policy ceases to apply once you leave our website, and IMMO ALLIANCES GROUPE and its subsidiaries are not responsible for the collection or processing of personal information by those third parties or through those external sources.

IMMO ALLIANCES GROUPE and its subsidiaries retain collected data for varying periods of time, depending on its nature and usefulness in providing our products and services. During the retention period, IMMO ALLIANCES GROUPE and its subsidiaries take physical and technical measures to ensure the security of data containing personal information.

The primary locations where personal information is stored are the cities in which IMMO ALLIANCES GROUPE and its subsidiaries maintain offices or facilities and the cities in which IMMO ALLIANCES GROUPE and its subsidiaries operate servers containing data collected by IMMO ALLIANCES GROUPE and its subsidiaries.

Once the retention period has expired, personal information is destroyed. Only statistics or reports containing depersonalized and anonymized data may be retained for extended periods of time.